COURSE DESCRIPTION
The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.
This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion of the end-of-training test.
COURSE CONTENTS
This training course is broken down into 4 sections
- What is good customer service?
- Communicating with your customer
- Handling Customer Complaints
- Room for improvement
COURSE TIMING
35 minutes
