Customer Service Training

COURSE DESCRIPTION

The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.

This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion of the end-of-training test.

COURSE CONTENTS

This training course is broken down into 4 sections

• What is good customer service?
• Communicating with your customer
• Handling Customer Complaints
• Room for improvement

COURSE TIMING

35 minutes